ISSUE:
Deployed on Windows, I updated to v7.4.7 and when I restarted my RadiantOne Service, the HTTP(S) ports aren't started (the Main Control Panel -> Dashboard monitoring shows the ports stopped).
SOLUTION:
This might be related to changes to the RadiantOne Windows services.
1. Stop the RadiantOne Windows services (e.g. RadiantOne FID Server and RadiantOne FID Management Console)
2. Navigate to <RLI_HOME>/bin/windows.service
3. Run the <RLI_HOME>/bin/windows.service/control-panel-service-uninstall.bat to uninstall the service.
4. Run the <RLI_HOME>/bin/windows.service/fid-server-service-uninstall.bat to uninstall the service.
5. (Optional) if you have the sample Derby database running as a service, run the <RLI_HOME>/bin/windows.service/derby-service-uninstall.bat to uninstall the service.
6. Unzip the "windows service patch.zip" file in <RLI_HOME> that is attached to this article. This includes updated control-panel-service-install.bat, fid-server-service-install.bat and derby-service-install.bat files (in <RLI_HOME>/bin/windows.service). It also includes an updated init.bat file (in RLI_HOME>/bin/init).
7. Run the <RLI_HOME>/bin/windows.service/control-panel-service-install.bat to install the service.
8. Run the <RLI_HOME>/bin/windows.service/fid-server-service-install.bat to install the service.
9. (Optional) if you want the sample Derby database running as a service, run the <RLI_HOME>/bin/windows.service/derby-service-install.bat to install the service.
10. Start the RadiantOne services using Windows Services.
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