Known Issue - Updating from v7.4.2 or v7.4.3 to v7.4.4

 
KNOWN ISSUE:
The following error appears when using the RadiantOne web UI for applying the v7.4.4 patch. This error is only seen when updating from v7.4.2 or v7.4.3 to v7.4.4 using the web UI.
 
ERROR com.rli.install.web.filters.ExceptionFilter:36 - Caught unexpected exception.
org.apache.jasper.JasperException: /WEB-INF/jsp/update_progress.jsp (line: [25], column: [52]) Unterminated [<c:url] tag
at org.apache.jasper.compiler.DefaultErrorHandler.jspError(DefaultErrorHandler.java:41) ~[apache-jsp-8.5.40.jar:8.5.40]
at org.apache.jasper.compiler.ErrorDispatcher.dispatch(ErrorDispatcher.java:291) ~[apache-jsp-8.5.40.jar:8.5.40]
at org.apache.jasper.compiler.ErrorDispatcher.jspError(ErrorDispatcher.java:97) ~[apache-jsp-8.5.40.jar:8.5.40]
at org.apache.jasper.compiler.Parser.parseOptionalBody(Parser.java:1006) ~[apache-jsp-8.5.40.jar:8.5.40]
at org.apache.jasper.compiler.Parser.parseCustomTag(Parser.java:1291) ~[apache-jsp-8.5.40.jar:8.5.40]
 
SOLUTION:
For Linux:
Use the command line method to apply the patch. This also fixes the problem so the web UI can be used to apply future patches. 

From command line, navigate to your RadiantOne installation /bin folder and run the following command to apply the patch:
setup.[bat|sh] --mode update --file <full path to the 7.4 archive>

For example:
setup.sh --mode update --file downloads\radiantone_7.4.4_update_linux_64.tar.gz

 
For Windows:
There are two options:

Option 1 (preferred): Use the command line method to apply the patch. This also fixes the problem so the web UI can be used to apply future patches. 

From command line, navigate to your RadiantOne installation /bin folder (e.g. C:\radiantone\vds\bin) and run the following command to apply the patch:
setup.[bat|sh] --mode update --file <full path to the 7.4 archive>

For example:
C:\radiantone\vds\bin>setup.bat --mode update --file C:\Downloads\radiantone_7.4.4_update_windows_64.zip

 
Option 2: Manually replace the v7.4.3 install.war from the v7.4.4 patch files before running the web UI update installer.

Unzip the radiantone_v7.4.4_update_windows_64.zip file and navigate to <v7.4.4_unzip_location>\vds\apps\web. Copy install.war and override this file in your v7.4.3 install location (e.g. C:\radiantone\vds\apps\web).  Then, run C:\radiantone\vds\bin\setup.bat and run the patch installation.
 
 
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3 comments
Date Votes
  • The above upgrade instructions to upgrade to 7.4.4 on "Linux" has the following:

    "setup.sh --mode update --file downloads\radiantone_7.4.4_update_linux_64.zip"

    I have downloaded the upgrade installer file "Files.zip" and after extracting all the files, for Linux, i can see the following:

    - radiantone_7.4.4_update_linux_64.tar

    - rli-zookeeper-external-jdk8u362-zk3.5.8-linux_64.tar

    Based on the above, it appears that the java needs to be updated, does the java in the FID also needs to be upgraded?

    Ray

     

    0
  • Hi Raymond, 

    Thank you for bringing this to our attention. There was a typo in this article and it has now been updated. It looks like you figure it out but It should have read: setup.sh --mode update --file downloads\radiantone_7.4.4_update_linux_64.tar.gz

    Regarding this question - Based on the above, it appears that the java needs to be updated, does the java in the FID also needs to be upgraded?   <--The JDK update is included in the RadiantOne update archive, you don't need to run the JDK updater separately any more (like in versions < v7.4). 

    -Angeline - - Customer Experience Manager  

    0
  • I ended up upgrading the FID, which is running on Linux using:

    - Proceed to /srv/radiantone/radiantone/vds/bin
    - ./setup.sh --mode update --file <downloadFilePath>/radiantone_7.4.4_update_linux_64.tar.gz

    0

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