Angeline ODonnell
Activity overview
Latest activity by Angeline ODonnell-
Angeline ODonnell commented, Hi Michel, Yes, we require a separate login to Sharefile to access our files. We have updated the links above; if you have not created a login for sharefile before, you will now see an option to d...
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Angeline ODonnell commented, Hi Michael, When you click on the above installers/updater links, do you see this option to go back and sign in?
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Angeline ODonnell commented, Hi Ipki, I am unsure why you are unable to locate the appropriate files. The link provided works on my end, but I have opened a support ticket, and our engineers will be able to send the installer...
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Angeline ODonnell commented, Good Morning Ray, That document is now located within our developers portal and can be viewed here - https://developer.radiantlogic.com/idm/v7.4/applying-patch/applying-patch/ Also this is located...
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Angeline ODonnell commented, Good Afternoon, Ldap Engineering Team, The create operations functionality is slated to be included in our 7.4.8 version, which has an expected release date of mid-October. With that being said, ...
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Angeline ODonnell commented, Good Morning Raymond, I apologize; those are the correct release notes for 7.4.6, but the header is incorrect. I will have that updated as soon as possible. We developed version 7.4.6, which addr...
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Angeline ODonnell commented, Hi Jose, We have opened ticket #4165 for you to work with our support staff on this issue. -Angeline
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Angeline ODonnell commented, Hi Raymond, Thank you for bringing this to our attention. There was a typo in this article and it has now been updated. It looks like you figure it out but It should have read: setup.sh --mode upd...
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Angeline ODonnell created an article, Can I get notified when changes are made to sections in the help center?
Yes, if you select the follow button at the section, article, post, or topic level you'll receive an email notification alerting you that something changed or was added. Help Center Section At the ...
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Angeline ODonnell created an article, Enable your team members to view and edit your support tickets
Question: How can my team members view and edit my support cases? Answer: There are a few ways to accomplish this. The first way is to add them to your support tickets individually. You do this b...